Subtleties That Seal The Deal
The Sales and Marketing teams are often the public face of the company, ambassadors for the brand. With wit and charm, Rosalinda teaches dining basics, gender-neutral interactions, personal image (hygiene, grooming, attire), telephone techniques, meeting/party guest and host duties that will improve client interactions and customer retention. She also discusses several surefire ways to lose a client, thus arming your team with what to avoid and the confidence to always put their best foot forward. Questions are welcomed and addressed throughout the presentation.
Dining With Confidence
Don’t lose out on a job offer, gaining a new client, or a second date because of your lack of table manners. Knowing the ins and outs will allow you to focus on the conversation, and not stress over taking the wrong bread plate.
Rosalinda uses her usual wit to cover making an entrance, greeting the host, foods to avoid, appropriate conversation, and gender-neutral behaviors. Common questions are answered like dietary preferences, how and when; social media, yes or no; sharing food; to drink or not to drink; doggie bags, elbows, cell phones, appropriate dress and handling awkward moments with humor and discretion.
The care you take and manners you practice during a dining experience will give your clients confidence that you will at least take as much care with their everyday business. Questions are welcomed and addressed throughout the presentation.