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4 Challenging Communication Habits | How to rise to the occasion

Rise to the occasion when confronted with a challenging conversation with civility and respect. I'll tell you how...

We all have our ways and habits of communicating. Some of those ways, may not be endearing to everyone. It used to be that no matter...
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3 Reasons Why People Dread Family Holiday Gatherings

Why do some people dread family holiday gatherings? 

This week many of us will be gathering with family and friends. Who doesn’t look forward to that! Unfortunately, a lot of people. Could be it our outlook or expectations?...
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11 RESTAURANT BEHAVIORS THAT CAN SPOIL A MEAL

Dining out? What restaurant behaviors make you cringe? 

social skills, dining etiquette, workplace civilityMore and more people are going out to eat. Restauranteurs and their staff couldn’t be happier. Since being quarantined for almost two years, many of us have become comfortable, perhaps too comfortable with...
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4 Common Dinner Guest Stances That Can Stir Up Conflict

Dinner guests can make or break a party. They can stir up conflict or compatibility.

When people attend a holiday gathering or dinner party they don’t expect to be exposed to negativity or uncivil discourse. They want to eat, laugh, and forget all...
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Handling an Insult: Civilly or Crudely?

How we handle an insult is a choice. It can be civilly or crudely.

workplace, insults, etiquette expertReal life scenario: Picture it—you’re at a meeting at work. Your coworker starts sharing a “funny” incident about you. You’re caught by surprise, never intending for...

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Valentine’s Day Dilemmas When Newly Dating

It's Valentine's Day and you've just started dating. What could go wrong?

Some people dread Valentine’s Day because of:
  • A bad experience.
  • No love interest.
  • A recent break up.
  • Pressure to perform and conform.
  • Expectations are too high. Whatever you do is never good enough.

If you are newly dating, here are 7 things that...

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7 Tacky Work Holiday Party Behaviors

We may disagree on what is considered tacky. Your boss' interpretation is what matters. 

Many work holiday parties are more casual, which is conducive to casual behavior. But after a couple of cocktails, casual can quickly deteriorate into tacky. 1. Consuming adult beverages.  If my boss gets drunk at the...
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NEW E-Book: Holiday Countdown Without a Throw Down

Holiday get-togethers have a different meaning for everyone. Some of us look forward to these holiday gatherings all year. While others, for a variety of reasons, dread it.

This year may be a bit different due to the pandemic. Which adds another layer of potential conflict.

As...
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3 WAYS TO REDIRECT HOT-TOPICS

3 WAYS TO REDIRECT HOT-TOPICS

Whether you’re attending an in-person gathering or virtually, it takes only one comment about COVID restrictions or politics to turn a cordial gathering into a combat zone.

If you’re a guest, you obviously can’t impose what is acceptable and what is not. But you can help encourage a neutral and...
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6 Things to Consider Before You Send Out the Invitation

This may be the first time in over a year that family and friends are gathering. If you're hosting, don't surprise your guests with protocols you plan to enforce.

And, if you've accepted an invitation, without any information regarding the host's protocols, ask.

Here are 6 things to consider before you send out the invitation,...

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