Presentations

ETIQUETTE TRAINING FOR TODAY’S CONTEMPORARY WORKPLACE

According to a recent survey by Resume Builder, a growing number of companies are providing and/or requiring their employees to attend Etiquette Training. 

Topics include:

• General workplace etiquette (An opportunity to review Code of Conduct)
• Appropriate vs. Inappropriate behavior
• Self-control
• Personal presence (demeanor, posture, eye contact, etc.)
• Work attire and personal hygiene
• Communication skills (inappropriate language and topics, controversial topics, small talk, how to politely disengage and disagree, social cues, etc.)
• Email and text communication skills
• Receiving constructive criticism, reading social cues, interrupting,  etc.
• Dining skills

ETIQUETTE AND SOCIAL SKILLS ARE NECESSARY TO BUILD A RESPECTFUL AND RESILIENT WORKPLACE Click To Tweet

Many workplaces are much more casual. This includes how we greet one another, how we communicate, and how we dress. Wearing a T-shirt may be the norm if you’re working from home or your cubicle. Meeting with clients, meeting with the CEO or the Board, or attending a work-related function, may not require wearing a three-piece suit, but perhaps a slight upgrade. 

Are you changing careers, working toward a promotion, job seeking, new to the business world, or are in a slump? Polishing your outward appearance and demeanor can build confidence and a new outlook.

• Personal hygiene practices (or lack of them)
• What you wear sends a message
• Entering a room.
• Posture and other telltale mannerisms
• Workspaces: guest/visitor do’s and don’ts
• Establishing or changing your reputation.
• So you want a raise? Do’s and don’ts
• Q&A

Whether you are dining at a casual or five-star restaurant gross habits and inconsiderate behavior is still considered rude.

• How To Extend an Invitation; Accepting an Invitation
• Host & Guest Duties
• Ordering: Cues on What to Order; Menu Items to Avoid
• The Place Setting
• Handling Awkward and Sensitive Situations
• Business vs. Social Considerations
• The Toast: Giving & Receiving
• Napkin Use and Placement
• The Buffet or Refreshment Table
• American vs. Continental Styles of Eating
• Face Mask, Cell Phone, Lipstick, Elbows

Regardless of how casual a business environment is, there are still time-honored customs and standards that employers expect to see in an applicant and new employee.

• How to prepare.
• Correspondence via email, text, voicemail
• It starts in the parking lot.
• What you wear sends a message.
• Presence and posture.
• Eliminating distractions.
• Facial expressions and body language.
• Tips for multiple applicants/interviewers
• Communication habits, tone of voice, vocabulary choices
• Topics to avoid.
• Are you teachable?
• Virtual interview tips.
• Tips and advice on being new on the job.

As an etiquette expert, and fellow actor, I understand that a subtle gesture, how an actor enters a room, sits down, holds a wine glass, or poor table manners can make the character believable or dubious.

If there is a role that requires refinement, polish, professionalism, or proper dining skills, I can help.

Based in Northern California. Available to travel on-site or conduct training virtually.

Dining Etiquette:  A ninety-minute to two-hour dining tutorial. This can be offered to the younger members (I recommend minimum age, eight.), teens, as well as college-aged members.

Interview, Networking, and Job Fair Prep: Perfect for junior members who are in high school and college.

Based in Northern California. Available for on-site presentations or virtually.

Attorneys:

Prepare the client’s professional presence for an upcoming legal appearance.

Athletic Directors:

Prepare athletes for public events, fundraisers, and general professional conduct.