"Hey, quick question" is Still and Interruption

Setting boundaries on your time and availability.

It’s more difficult and awkward to enforce a boundary when the workplace has only open work spaces. And the only way to get some privacy is to sneak away to the conference room.

Before you interrupt someone, look for signs. Yes, there are signs or social cues that say, “not now!” It’s up to us to read them, accept them, and respect them.

What are some of these social cues?

They don’t look up when you enter their space.
They reluctantly respond with a mumbled “uh-huh” or “uh-uh.”
They don’t express interest.
They act like you already left.
They fake a call, pointing at their earbuds.
They become laser focused on their screen.

Take this True or False quiz:

1) True or False: If your coworker’s or boss’ office door is open, you can walk in without knocking.

Answer: False. An open door is not necessarily an invitation to take a seat. Stand at doorway and ask “Is this a good time?” or “Do you have a few minutes?”

2) True or False: If someone is sitting at their desk and on the phone, it’s fine to mouth, “I just have a quick question.”

Answer: False. Unless the office is on fire or the boss called an emergency meeting, come back later or send them a message requesting they contact you.

3) True of False: Telling someone you only need to fifteen minutes of their time to review stuff, when you know that you really need thirty, is okay because their schedule is always booked up.

Answer: False. Always be honest about the time you need. It’s not worth losing credibility.

4) True or False: If someone tells you, “I’m in the middle of something,” responding with “It’ll only take a second!” is a great way to show disregard of their time.

Answer: True. It’s never just a “second.” You just interrupted their concentration; let them get back to it. “Sorry, I’ll try you later” then walk away.

Let’s say you work in a more traditional environment, not necessarily a true office with four walls and door, maybe it’s cubicles. The same courtesies apply.

Other times, you walk away without interrupting:

When two people are engaged in conversation; they are facing each other, speaking in a low voice, focused eye contact, the door is closed.
When they’re eating. Depending on their facial expression, they may want the company.
They turn their back to you.
The expression on their face says, get out!
When they’re with the boss or a client.
When they’re working on a deadline.
When they are working late.

FINAL THOUGHTS:

Some individuals require full concentration, while others, can handle side conversations. Get to know your coworker’s preferences and work around it. Sometimes, a text, Slack, email may get you a quicker response.

The above tips are general, subject to interpretation, specific circumstances, and personal perspective. There are always more options. If your concern is ongoing and/or escalating, seek assistance from a trusted source.