Rosalinda Randall PresentationsFor over a decade, Rosalinda Randall has been helping businesses and individuals fine-tune their communication style and soft skills so that the workplace is a more enjoyable environment with less conflict. She has developed a number of presentations, all customizable for your audience. These presentation help remedy some of the most common workplace issues faced today, prepare up and coming employees for leadership positions, support HR policies and strengthen a company’s overall image.

Below is a list of the available presentations by Rosalinda Randall. Click the icon next to each to see more details. All presentations can be customized for your specific audience in content and duration.

Let's Keep it Civil: Utilizing Communication and Soft Skill Techniques to Avoid Workplace Missteps and Disasters

Learning to be the person who resolves communication chaos, rather than creating it.

A deep dive into polishing your presence and elevating your communication style to find greater success in today’s workplace.

This interactive workshop is the backbone of what Rosalinda Randall believes to her core and excels at delivering to audiences of all genders, generations, occupations, and cultures.

The workshop content revolves around how to effectively utilize key traits, including Courtesy, Tact, and Humor, and use them as a tool that helps to improve communication, especially when confronted with awkward or downright rude behavior.

To allow the audience to get the most out of the presentation, Rosalinda embraces a Q&A style and shares real-life, relatable examples that weave in her signature sense of humor for an amusing and interactive experience. This allows her to bring a new level of awareness to the subtle ways one can communicate and interact, both verbally and through gestures, by allowing the “six traits” to guide their choices.Participants leave inspired and equipped to consider a new perspective on how to address common and uncommon dilemmas, co-worker quirks, awkward workplace situations and more.

This workshop is perfect for any audience, especially those who interact daily with others on a professional or personal level and can be customized to address situations for your specific industry, the audience, or to support and enhance your company’s image.

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Upgrading Your Business Presence with Polished Manners and Soft Skills

Whether you work in a fast-paced formal corporate company or an easy-going casual start-up, your demeanor and manners have an impact on those around you, especially your clients.

Soft skills and communication techniques are an asset for anyone looking for leadership positions and responsibilities.

good business manners

This presentation covers everything from the basics to the subtle nuances that make a big difference on how others feel when they’re around you.  Everyone from the long-term employee, new-hire, sales team, and front office staff will benefit from this refresher course.

Topics include:

  • First Impressions: Walking, Posture, Entering a Room, Sitting and Standing, Body Language Basics, Attire/Hygiene/Grooming.
  • Greetings: Mastering the Handshake & Awkward Situations, Introducing Yourself, Professional Responses.
  • Meeting Manners: Guest & Host Dos & Don’ts, Unprepared, Common Annoyances, Virtual Meetings.
  • Getting Along in a Cubicle and Open Environment: Handling Cube-Mate Quirks, The Drop-In, Privacy, Cubicle Décor.
  • Communicating Effectively & Professionally: Using How-To Tools to Help You Respond Instead of React, Terms & Phrases You Need To Stop, Boundaries/Interruptions, Tone of Voice, Keeping Your Emails/Letters Professional, Telephone Tips & Voicemail Messages, Talking To the Boss & Clients.
  • Workplace Dilemmas: Coworker Cliques, Office Gossip, Criticism, Office Romances, Social Media Image, Moods/Attitudes, Office Parties, Your Personal vs. Professional Life.
  • Networking With a Purpose: Representing Yourself & the Company, How to Start & End a Conversation, How to Handle Awkward Conversations, the Refreshment Table.

This, like all of her other presentations, can be customized to address particular concerns, enhance your company’s image, or support HR policies.

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Courtesy or Conflict--is There a Place for Good Manners at Work?

Are good business manners outdated or do they need some adjusting for today’s workplace?

This lively and often fervent presentation begins by delving into the ever-evolving hot topic of male-female coworker/client interactions; options on handling awkward dilemmas; common communication styles; acknowledgement and compromise; and tips and strategies for more professional and neutral relationships. Rosalinda provides simple steps to immediately put into practice and focuses on discovering and considering different ways to approach sensitive conversations or situations without losing our cool. 

Rosalinda will discuss options on how to calmly handle situations; how what’s “offensive” to one person, isn’t to another; how generational and cultural differences play a role; how to become more aware; subtle communication styles that sometimes causes frustration.

She’ll discuss how setting personal boundaries, making choices and keeping your eye on your goal can build your confidence and guide your decisions when you’re confronted with obstacles.  

The goal is to inspire a more courteous, understanding, and gracious outlook when handling business relationship dilemmas.

It’s not about treating women or men equally, it’s treating everyone with respect and courtesy.

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Millennials in the Workplace: Making the Transition from Faceless to Face-to-Face

Helping Millennials develop the necessary soft skills to find success in today’s workplace.

With five generations in the workplace today, many businesses find themselves in the unique position of having to manage many different communication styles and levels of social skills. While the Baby Boomers may not fully understand the Millennials and the Gen X’ers just want everyone to get along, the reality is that if you are unable to bring these workers together your business’ productivity will falter.

While Millennials are known for being technologically savvy, they typically lack the soft skills that are necessary to build relationships, interact with clients, or climb the corporate ladder. But it’s essential to ensure that these newcomers to the workplace are groomed and trained properly, as they will not only be the leaders of tomorrow but play a key role in enforcing and enhancing your company culture.

In this presentation, Rosalinda walks through essential soft skills such as understanding boundaries, making eye contact, proper greetings, smartphone self-control, how to accept criticism, managing coworker quirks, and attending and hosting meetings to offer suggestions on what may, or may not, be acceptable. She’ll cover standard workplace etiquette and offer techniques that millennials can use to help them better communicate with coworkers.

While this training is focused on millennials, it can be customized for those who manage or work with millennials and want to understand how to relate more purposefully and effectively with coworkers, clients, and management.

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Want to Learn More About These Presentations or Book Yours Today?

Email us or call our booking team today at 650.871.6200

Specialty Presentations for Specific Work Groups and Individuals

Presentations for On-Site Service Technicians and Independent Contractors

Put Your Best Foot Forward… Just Make Sure It’s Clean!

The Put Your Best Foot Forward presentation is designed specifically for Independent contractors and on-site service technicians who face the unique circumstance of conducting business mostly in peoples’ homes.

Rosalinda shares an array of ideas on not only how these technicians should present themselves when on site, but how to handle some possibly tough customer-facing situations. Delivered in her down to earth, humorous style, Rosalinda keeps the audience interested while they cultivate social skills that keep your customers happy and referring your company to others–from the moment they start their engines to arriving at the service destination.

As is typical with all of Rosalinda’s workshops, questions are welcomed and addressed throughout the presentation.

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Presentations for Sales & Marketing Teams

Subtleties That Seal The Deal

National Hug Your Boss DayThe Sales and Marketing teams are often the public face of the company, ambassadors for the brand. With wit and charm, Rosalinda teaches dining basics, gender-neutral interactions, personal image (hygiene, grooming, attire), telephone techniques, meeting/party guest and host duties that will improve client interactions and customer retention. She also discusses several surefire ways to lose a client, thus arming your team with what to avoid and the confidence to always put their best foot forward. Questions are welcomed and addressed throughout the presentation.

Dining With Confidence

Don’t lose out on a job offer, gaining a new client, or a second date because of your lack of table manners. Knowing the ins and outs will allow you to focus on the conversation, and not stress over taking the wrong bread plate.

dining with confidenceRosalinda uses her usual wit to cover making an entrance, greeting the host, foods to avoid, appropriate conversation, and gender-neutral behaviors. Common questions are answered like dietary preferences, how and when; social media, yes or no; sharing food; to drink or not to drink; doggie bags, elbows, cell phones, appropriate dress and handling awkward moments with humor and discretion.

The care you take and manners you practice during a dining experience will give your clients confidence that you will at least take as much care with their everyday business. Questions are welcomed and addressed throughout the presentation.

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Presentations for IT and Startups

 Elevate Your Social Skills To Match Your Tech Skills – A Killer Combination

Have you ever been awed by someone who always seems to know what to say? They don’t fumble around or worry about how to say what they mean without offending someone, or whether to say anything at all.

You can acquire these communication skills — also known as “social skills” through this audience-driven “Elevate Your Social Skills” presentation.

When you improve your social skills, you’ll improve your communication skills (aka, people skills), both in your personal and professional life.

You’ll gain awareness on how you come across to others, evaluate how you would like to come across to others, polish your professional presence, acquire methods on how to interact with different personalities, how to handle criticism, and how to tactfully say what you mean.

In her straightforward and humorous way, Rosalinda also offers tips on how to start and end a conversation, approach clients, tweak vocabulary (yes/yeah, going to/gonna), grooming and attire (why care about it) and patience/tone when dealing with the technologically challenged.

A must-have for any IT department that wants to step it up and improve their professional presence and build confidence when it comes to being in the public eye and in front of investors.

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Presentations for College & University Students and Athletes

All The Right Moves From Pupil To Professional

In this presentation, Rosalinda shares the necessary social skills to succeed in the real world.  Topics include:

  • Networking Nuances
  • Job Fair and Interviewing Techniques
  • Professional Image Preparation
  • Getting Along in a Cube Farm
  • Communication Skills
  • Dealing with Gossip, Boundaries, Rejection, Office Romances, and Criticism

Behavior: From The Coffee Shop To The Conference Room

Topics include: Tips for hosting and attending a meeting, distractions, sitting & rising, eating, late arrivals, no-shows, handling interruptions and talkers, virtual vs. on-site.

Business Dining: The lack of table manners can cause you to lose out on a job offer. You’ll possess all the right moves after Rosalinda’s ninety-minute presentation.

Just For Athletes: Playing Nice On The Playing Field

Can one player’s conduct affect the entire team?  The behavior of one athlete or student does and has affected an entire school and professional sports organizations. Whether on or off the field, are your athletes representing their school/team the way you’d like them to? From their social media presence, attending fundraising events, meeting and greeting, traveling, or how they conduct themselves at a local restaurant, one misstep can be fatal to their athletic career.

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presentations by rosalinda randall

Want to Learn More About These Presentations or Book Yours Today?

Email us or call our booking team today at 650.871.6200

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