After you’ve rolled your eyes and let out a sigh of frustration the next time a colleague does or says something rude, consider this; could it be their apathetic and arrogant attitude? Is it a generational divide? Could it be their lack of workplace experience? Or maybe cultural differences? While these are not excuses for...more
Tag Archives: communication
Dealing with Quirky Communication Styles in the Workplace
Businesses often have a guide on how employees should communicate with customers. Social media etiquette often has to be followed. Grammar, punctuation, and clarity are always checked when sending a mass text message out to customers using a solution like TrueDialog. Emails need to be replied to in a timely manner. The list goes...more
I Overheard My Coworkers Talking About Me
When you've got something confidential to say, find a private setting. If you've got something unfavorable to say about a coworker or boss, keep it to yourself.
What do you do when you overhear a conversation that involves you?Picture it, you're walking down the hall and as you approach the conference room you overhear...
12 Ways to Respond to Personal Questions
Responding to personal questions requires communication and social skills.
Tell me about...I politely replied, "I'd rather not talk about that."
Okay, I agree, that was not assertive. But should a person have to be? In this case, yes. They pressed and pressed, "Come on, you can tell us..." Exasperated, I broke down and spilled the...
How to Handle an Interrupter
How to handle an interrupter.Unless it's an emergency, it's rude to interrupt a conversation. Then why do people do it all the time? Here are few reasons:
- It's just a quick question.
- Their time is valuable.
- They have no manners or common sense.
- They are used to getting their way.
- They don't care. ...