Tag Archives: communication

6 Ways to Be Less Rude at Work

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Rude at Work
After you’ve rolled your eyes and let out a sigh of frustration the next time a colleague does or says something rude, consider this; could it be their apathetic and arrogant attitude? Is it a generational divide?  Could it be their lack of workplace experience? Or maybe cultural differences? While these are not excuses for...
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Dealing with Quirky Communication Styles in the Workplace

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communication styles in the workplace
Businesses often have a guide on how employees should communicate with customers. Social media etiquette often has to be followed. Grammar, punctuation, and clarity are always checked when sending a mass text message out to customers using a solution like TrueDialog. Emails need to be replied to in a timely manner. The list goes...
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I Overheard My Coworkers Talking About Me

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business etiquette

When you've got something confidential to say, find a private setting. If you've got something unfavorable to say about a coworker or boss, keep it to yourself.

What do you do when you overhear a conversation that involves you?
Picture it, you're walking down the hall and as you approach the conference room you overhear...
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12 Ways to Respond to Personal Questions

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how to respond to personal questions, communication skills,

Responding to personal questions requires communication and social skills.

Tell me about...I politely replied, "I'd rather not talk about that."

Okay, I agree, that was not assertive. But should a person have to be? In this case, yes.  They pressed and pressed, "Come on, you can tell us..."  Exasperated, I broke down and spilled the...

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How to Handle an Interrupter

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How to handle an interrupter.

Unless it's an emergency, it's rude to interrupt a conversation. Then why do people do it all the time?  Here are few reasons:
  • It's just a quick question.
  • Their time is valuable.
  • They have no manners or common sense.
  • They are used to getting their way.
  • They don't care.
    • ...
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