6 Phrases and Responses to Eliminate Using at Work and What You Can Say Instead

We’ve all had one of those moments at work when what should have stayed in our thoughts, actually slips out. Possibly leading to an awkward moment.

Maybe you’ll disagree with some phrases and responses I’ve listed. Maybe you don’t think there’s anything wrong with using them. Maybe you use them all of the time and think, so what!

1. “Whatever.” It can come off as dismissive, indifferent, lack of interest. Depending on the tone, it can come off as neutral, easy-going or a go-with-the-flow kind of mood.

Instead try, “I’m not in a position to decide. May I get back to you later?”

2. “Probably.” It’s non committal. Can be acceptable if the subject matter isn’t of much consequence. However, if someone needs a definite yes or no…I guess they can cross their fingers and hope for the best.

Instead try, “It looks promising, but I can’t give you a firm answer now. Once I am sure, I’ll let you know.”

3. “I don’t know.” We can’t know everything, but just saying so can be perceived as taking the easy way out, relinquishing responsibility, doing the bare minimum, and even incompetence.

Instead try, “I don’t know, but I’ll refer you to someone who might.” Or, “I don’t know, but I’ll find out.”

4. “I can’t deal with that right now.”  We all have days where we can’t take on one more thing or get asked one more question. However, at work, we must attempt to respond in a more professional tone. So, unless you provide a reasonable explanation, it could be perceived as temperamental; not a trait you want to be known for.

Instead, take a step away from the office to settle down. Say, “This isn’t a good time. I’ll stop by your office in an hour or so.” Or, “I’m in the middle of something, it would be great if you could come back later this afternoon. Thanks.” Or, “It’s one of those days. Would you mind checking in with me tomorrow?” Now, if it’s your boss or a client, you might have to summon up the last little bit of niceness you’ve got.

5. The “Gen Z stare.” (It’s not just them, but they are larger given credit for it.) Giving a wordless stare commonly used when asked a nonsensical question, express minimal engagement, or feel ‘whatever this is’ is unnecessary. It can be confusing. “Did you hear me?”

Instead, try to say something. This is for those who may encounter such a stare, you can either repeat your question or ask them why they’re staring.

6. “Sorry, but…” Some people apologize too much, even when it’s not their fault. Offering an apology that includes a “but”, is not a genuine apology–it’s more of an explanation for what you did or said. Sometimes it takes a day or a week to realize or accept that what we did or said was rude or hurtful.

Instead, reflect, then talk it out with a trusted impartial person. If it’s difficult for you to apologize, maybe it’s your ego or that you hate to be wrong. Maybe it’s time to readjust and find peace in making things right.

Watch: TV: Good Day Sacramento “5 Things to Consider When Apologizing”

FINAL THOUGHTS:

It’s so easy to let our emotions dictate our words. It’s not so easy to take them back. Workplaces have become super casual, so casual that we forget we’re aren’t at home talking to our partner or family. They accept our moods, as we accept theirs. Our coworkers or customers shouldn’t have to put up with our home persona. Besides, showing that side of us isn’t good for our career.

FOR TIPS AND ADVICE ON PERSONAL DILEMMAS:

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