Category Archives: Communication

11 Ways to Become a Better Listener

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become a better listener
More and more, listening to someone else express their thoughts or opinions seems to be turning into a chore. And it’s becoming less and less an opportunity to exchange ideas, increase understanding or even amuse ourselves. Look at social media. Many of us post and move on, not really concerned about how our comments are received....
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How to Address Workplace Etiquette Blunders

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workplace etiquette
No matter how diligent and professional we might be, there will be a moment when we say or do the wrong thing, with the wrong person. We may not even be aware of the infraction until we get the cold shoulder from the offended person. Whether or not the slight or workplace etiquette faux pas...
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9 Reasons Your Employees Lack Leadership Skills

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Lack Leadership Skills
There are books, courses, certifications and coaches who “teach,” encourage and even insist that everyone can be a leader. Has anyone considered that maybe not everyone wants to be one? I respectfully disagree with the notion that everyone can, or must, seek leadership roles. However, at the risk of contradicting myself, I also believe that there...
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Ghosting at Work May Come Back to Haunt You

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So one day you wake up and realize that you are over it. You no longer want to be friends with someone. Or you’re just not into your girlfriend/boyfriend anymore. Or you no longer want to carpool with so-and-so. So how do you handle it? Ghost them of course. Good choice...
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How to Deal with Lying in the Workplace

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lying in the workplace
Lying in the workplace can have serious consequences. Take, for example, the recent case of Empire star Jussie Smollett, whose lie about being attacked in a hate crime has led to the implosion of his career and the possibility of facing criminal charges. That said, when it comes to lies on the job, are there different...
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7 Things to Never Say to Your Boss

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things to never say to your boss
Has the relationship between you and your boss become chummy? Has it developed into a friendship outside work? When your colleague becomes your friend, the line between professional and personal behavior can easily be blurred, putting the relationship and business decisions at risk. This is especially true in the dynamic between boss...
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7 Qualities of a Good Employee

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qualities of a Good Employee
When we fall short in our professional lives, it is easy to blame someone else—the company, low pay, uninspiring coworkers, a stale love life, lack of coffee, a bad boss, or whatever. While these things can play a role, sometimes we have to look closer to home and admit, “It’s not them, it’s me.” We...
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7 Mistakes Managers Make and Employees Hate

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mistakes managers make
Do you have a former manager or boss who stands out in your memory? Most of us do. Some stand out because of their incompetence, and others because they were unprofessional jerks. And yet others because they did their job and taught us something valuable along the way. I worked for...
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