Category Archives: Communication

7 Qualities of a Good Employee

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qualities of a Good Employee
When we fall short in our professional lives, it is easy to blame someone else—the company, low pay, uninspiring coworkers, a stale love life, lack of coffee, a bad boss, or whatever. While these things can play a role, sometimes we have to look closer to home and admit, “It’s not them, it’s me.”  We are the...
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7 Mistakes Managers Make and Employees Hate

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mistakes managers make
Do you have a former manager or boss who stands out in your memory? Most of us do. Some stand out because of their incompetence, and others because they were unprofessional jerks. And yet others because they did their job and taught us something valuable along the way. I worked for...
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7 Questions To Help Keep A Workplace Compliment Sincere And Legit

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National compliment day, soft skills,

Keeping workplace compliments sincere and within the legal boundaries is simple, if your reasons for giving it are sincere.

A few synonyms for the word “compliment” are admiration, endorsement, and congratulations.  These all sound innocent enough. However, a compliment veiled in flattery and flirtation can quickly turn into an awkward situation and labeled inappropriate,...
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WORKPLACE CIVILITY: 7 Things to Consider Before Discussing Politics in the Workplace

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politics in the workplace, civility, social skills, rosalinda randall, expert
Discussing politics in the workplace can be risky, but it happens, especially around every election season. Politics can divide and create an explosive atmosphere, which is why I strongly suggest avoiding the topic altogether. However, for those who feel the need to bring politics into the workplace, here are some things to consider before doing so. more

5 Times An Apology Can Be A Good Career Move

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how to apologize, social skills,

We all mess up at work; it's how you handle things afterwards that reveals your character and professionalism (or lack of it).

In the workplace, there are situations where an apology can be a good career move. For example: 1. Clients. First of all, “the customer is always right” is not always true. However,...
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5 Ways The Apology Has Lost Its Value

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National compliment day, soft skills,

When an apology loses its value, what's left? Grudges, hostility, revenge, retaliation, hurt feelings...in the workplace this is detrimental. 

All too often, the apology gets tossed around like a get-out-of-jail card. Add a few tears and some carefully selected words, voilà, all is forgiven and forgotten. Or does it depend on who the offender...
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9 Ways That Will Keep A Workplace Romance Agreeable

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workplace romance, dating in the workplace, sexual harassment, HR policies on dating communication skills

Can a workplace romance remain agreeable? How do you move on when they end it? How do you keep it together when they date someone new?

Studies show that dating a coworker is quite common. Sometimes the timing is right and boom, love and marriage. While other relationships start out hot and end up...
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6 Things That Make You Professional

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professionalism, workplace behavior, etiquette, employee conduct.

What does being professional look like? 

Dressing the part can make you look professional. Having a particular title can make you look professional. Driving an expensive car make you look professional. Having a private office can make you look professional.  But these are all things that can easily be taken away. You can be professional...
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