Workshops

Custom-tailored workshops to address specific staff concerns, specific to your industry, to support your company code of conduct or to restore a company-wide standard as employees return to the office.

Onboarding; Employees trainings; Sales teams; Front desk; High School & College students; Athletes; Actors; Country clubs; Organization & clubs; Private & small group sessions; Entering the workforce or preparing for a promotion; or just want to be ready for that chance of a lifetime opportunity.

Recent clients include: J. Lohr Wines Sales Team; Stanford Research Park; Long Beach State; Santa Clara Univ School of Bus; Shady Canyon Golf & Country Club; Los Altos Golf & Country Club; The Olympic Club

YOUTH DINING ETIQUETTE WORKSHOP

Youth Dining Etiquette Workshop (Ages 8–12)

Hosted by Rosalinda Randall, Etiquette Expert

  • Topics include:
  • Learn proper table manners: utensils, napkin, posture, place setting, and tech etiquette
  • Practice conversation skills: ordering, polite responses, and speaking with servers
  • Build confidence in handling the unexpected: spills, burps, asking for seconds
  • Bonus topic: thank-you notes
  • Includes Certificate of Completion
  • Parents enjoy 10% off at Andiamo during class (meals not included)
  • Hands-on practice only – no meal served
  • Minimum 7 participants; full refund if canceled
  • Register via PayPal and include child’s name and age (8–12) in notes
  • Questions: [email protected]

ETIQUETTE TRAINING FOR THE MODERN WORKPLACE

Whether it’s a start-up or international company, casual or traditional atmosphere, employees need to communicate. And when there are multi-generations working together, communication can be a challenge. From emails, texts to in-person interactions, misunderstandings are inevitable. 

Help your employees by establishing a standard and providing them with guidelines. 

Topics include:

  • General workplace etiquette (An opportunity to review Code of Conduct)
  • A professional presence. Why it matters. Varies for each company.
  • Reading social cues
  • Personal presence (demeanor, posture, eye contact, etc.)
  • Work attire and personal hygiene
  • Communication skills (language, controversial topics, small talk, how to disengage and disagree, social cues, etc.)
  • Email and text communication skills
  • Receiving constructive criticism, interrupting, etc.
  • Professional familiarity; client relationships
  • Dining skills: workplace events; coffee shop meetings

ETIQUETTE AND SOCIAL SKILLS ARE NECESSARY TO BUILD A RESPECTFUL AND RESILIENT WORKPLACE - Click To Tweet

AT-WORK PRESENCE:

Many workplaces are much more casual. This includes how we greet one another, how we communicate, and how we dress. Wearing a T-shirt may be the norm if you’re working from home or your cubicle. Meeting with clients, meeting with the CEO or the Board, or attending a work-related function, may not require wearing a three-piece suit, but perhaps a slight upgrade.

Are you changing careers, working toward a promotion, job seeking, new to the business world, or are in a slump? Polishing your outward appearance and demeanor can build confidence and a new outlook.

  • Personal hygiene practices (Yes, it’s a thing.)
  • What you wear sends a message
  • Entering a room.
  • Posture and other telltale mannerisms
  • Workspaces: guest/visitor do’s and don’ts
  • Making the most out of meetings.
  • Social media, personal life, your causes, gossip,
  • So you want a raise? Do’s and don’ts
  • Basics on happy-hour
  • Q&A

DINING ETIQUETTE:

The knowledge of dining etiquette is similar to carrying an umbrella during the winter months; you may not need it, but it’s good to have.

These skills can help with client relationships, build more confidence, and have fewer “what do I do when I take the wrong bread plate?” moments. Your job or lifestyle may not take you to fine dining establishments now, but why not be prepared when it does.

Knowing how to confidently enjoy a meal during a job interview, business lunch, on a date, or coffee shop meeting allows you to focus on the conversation and let your personality take the spotlight.

  • How To Extend an Invitation; Accepting an Invitation
  • Host & Guest Duties
  • Ordering: Cues on What to Order; Menu Items to Avoid
  • The Place Setting
  • Handling Awkward and Sensitive Situations
  • Business vs. Social Considerations
  • The Toast: Giving & Receiving
  • Napkin Use and Placement
  • The Buffet or Refreshment Table
  • American vs. Continental Styles of Eating
  • Face Mask, Cell Phone, Lipstick, Elbows

ETIQUETTE TRAINING | COLLEGE & UNIVERSITY STUDENTS AND ATHLETES

Regardless of how casual a business environment is, there are still time-honored customs and standards that employers expect to see in an applicant and new employee.

  • How to prepare.
  • Correspondence via email, text, voicemail
  • It starts in the parking lot.
  • What you wear sends a message.
  • Presence and posture.
  • Eliminating distractions.
  • Facial expressions and body language.
  • Tips for multiple applicants/interviewers
  • Communication habits, tone of voice, vocabulary choices
  • Topics to avoid.
  • Are you teachable?
  • Virtual interview tips.
  • Tips and advice on being new on the job.

Etiquette & Social Skills for Youth

Available for: Schools, organizations, country clubs, private or group sessions.

Helping young people build awareness, confidence, and respect in everyday interactions.
Infused with humor, this interactive workshop introduces youth to etiquette and social skills that help them communicate respectfully, express themselves more clearly and with self-control.

All while building confidence and learning to respond instead of reacting (most of the time). From handling friendships to handling forks, they’ll learn everyday skills.

Some of the Topics Include:

  • Introduction: Why it matters.
  • Polite Communication: How your words, tone, and eye-rolling make a difference.
  • How to Interrupt (the right way): When it’s necessary and how to do it politely.
  • Managing Anger: Practical tips to pause, cool down, and respond instead of reacting.
  • Saying What You Mean: Speaking up, with tact and respect.
  • Table Manners: Basic dining skills and tips for family dining to special occasions.
  • Being a Good Guest & Host: Courtesy when visiting or welcoming others.
  • Friendships: Respect, boundaries, kindness, and handling conflicts.

ETIQUETTE TRAINING FOR ACTORS

(And Casting Director/Talent Agents who need to prepare their client)

As an etiquette expert, and fellow actor, I understand that a subtle gesture, how an actor enters a room, sits down, holds a wine glass, or poor table manners can make the character believable or dubious.

If there is a role that requires refinement, polish, professionalism, or proper dining skills, I can help.

Based in Northern California. Available to travel on-site or conduct training virtually.

COUNTRY CLUBS:

Etiquette Courses for Members

Dining Etiquette:  A ninety-minute to two-hour dining tutorial. This can be offered to the younger members (I recommend minimum age, eight.), teens, as well as college-aged members.

Interview, Networking, and Job Fair Prep: Perfect for junior members who are in high school and college.

Based in Northern California. Available for on-site presentations or virtually.

Additionally, Rosalinda’s training can serve the following groups:

Attorneys:

Prepare the client’s professional presence for an upcoming legal appearance.

Athletic Directors:

Prepare athletes for public events, fundraisers, and general professional conduct.

At-Risk Population:

I’ve taught classes at juvenile detention centers, formerly incarcerated women, and most recently through Defy Ventures prison program.

Want to Learn More About These Presentations or Book Yours Today?

For more information please email Rosalinda: [email protected]