Presentations

Workshops are tailored to address specific concerns, your industry, or to serve to support your company culture and policies.

ETIQUETTE TRAINING FOR TODAY’S CONTEMPORARY WORKPLACE

According to a recent survey by Resume Builder, a growing number of companies are providing and/or requiring their employees to attend Etiquette Training.

Topics include:

  • General workplace etiquette (An opportunity to review Code of Conduct)
  • Appropriate vs. Inappropriate behavior
  • Self-control
  • Personal presence (demeanor, posture, eye contact, etc.)
  • Work attire and personal hygiene
  • Communication skills (inappropriate language and topics, controversial topics, small talk, how to politely disengage and disagree, social cues, etc.)
  • Email and text communication skills
  • Receiving constructive criticism, reading social cues, interrupting, etc.
  • Dining skills

ETIQUETTE AND SOCIAL SKILLS ARE NECESSARY TO BUILD A RESPECTFUL AND RESILIENT WORKPLACE - Click To Tweet

PERSONAL PRESENCE:

Many workplaces are much more casual. This includes how we greet one another, how we communicate, and how we dress. Wearing a T-shirt may be the norm if you’re working from home or your cubicle. Meeting with clients, meeting with the CEO or the Board, or attending a work-related function, may not require wearing a three-piece suit, but perhaps a slight upgrade.

Are you changing careers, working toward a promotion, job seeking, new to the business world, or are in a slump? Polishing your outward appearance and demeanor can build confidence and a new outlook.

  • Personal hygiene practices (or lack of them)
  • What you wear sends a message
  • Entering a room.
  • Posture and other telltale mannerisms
  • Workspaces: guest/visitor do’s and don’ts
  • Establishing or changing your reputation.
  • So you want a raise? Do’s and don’ts
  • Q&A

DINING ETIQUETTE TRAINING:

Whether you are dining at a casual or five-star restaurant gross habits and inconsiderate behavior is still considered rude.

  • How To Extend an Invitation; Accepting an Invitation
  • Host & Guest Duties
  • Ordering: Cues on What to Order; Menu Items to Avoid
  • The Place Setting
  • Handling Awkward and Sensitive Situations
  • Business vs. Social Considerations
  • The Toast: Giving & Receiving
  • Napkin Use and Placement
  • The Buffet or Refreshment Table
  • American vs. Continental Styles of Eating
  • Face Mask, Cell Phone, Lipstick, Elbows

ETIQUETTE TRAINING | COLLEGE & UNIVERSITY STUDENTS AND ATHLETES

Regardless of how casual a business environment is, there are still time-honored customs and standards that employers expect to see in an applicant and new employee.<