Category Archives: Workplace Civility
Will returning to work feel like the first day of school?As workplaces begin to reopen, they will have to follow state and local guidelines relating to Covid19. Now, if a company wishes to establish additional protocols, it is up to them to make sure every employee is made aware. This will help diminish...
Have you been working from home, only popping into the office on occasion to attend a meeting or a coworker's last-day happy hour? Even though the company expects to see you online during office hours, working from home definitely has its perks. No one interrupts you to ask a quick question. You don't need to worry...more
What’s your reason for doing business with someone? Is it the timely service? Geographically convenient? Or is price at the top of your list? Well, you won’t find it at the top of mine. While budget may dictate whether I can go ahead, the decision to engage in a business relationship has already been...more
After you’ve rolled your eyes and let out a sigh of frustration the next time a colleague does or says something rude, consider this; could it be their apathetic and arrogant attitude? Is it a generational divide? Could it be their lack of workplace experience? Or maybe cultural differences? While these are not excuses for...more
Businesses often have a guide on how employees should communicate with customers. Social media etiquette often has to be followed. Grammar, punctuation, and clarity are always checked when sending a mass text message out to customers using a solution like TrueDialog. Emails need to be replied to in a timely manner. The list goes...more
No matter how diligent and professional we might be, there will be a moment when we say or do the wrong thing, with the wrong person. We may not even be aware of the infraction until we get the cold shoulder from the offended person. Whether or not the slight or workplace etiquette faux pas...more
10 Ways to Avoid Age Bias at Work
There are lots of disputes and issues that take place in a workplace that often require hr consultants to help manage and settle. There are cases of workplace bullying, tardiness, poor metrics, etc. but one of the most ignored issues is age bias and discrimination. This...
There are books, courses, certifications and coaches who "teach," encourage and even insist that everyone can be a leader. Has anyone considered that maybe not everyone wants to be one? I respectfully disagree with the notion that everyone can, or must, seek leadership roles. However, at the risk of contradicting myself, I also believe that there...more
So one day you wake up and realize that you are over it. You no longer want to be friends with someone. Or you’re just not into your girlfriend/boyfriend anymore. Or you no longer want to carpool with so-and-so. So how do you handle it? Ghost them of course. Good choice...more
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