Smart Start.
Civility: Your navigator in the world.

Modern business strategies that lead you to victory.

Be a leader.


You don’t get a second chance to make a good first impression.

Courtesy | Consideration | Respect | Tact | Humility | Humor

A simple greeting, a smile, holding the door open for someone, allowing someone to finish their sentence, or knowing when to keep quiet–these expressions are how we reveal ourselves to the world. On the other hand, being late, not returning a call, forgetting to say thank you, and poor table manners are relationship and business killers.

Your manners and attitude have a direct and lasting impact on your success in any situation. Being civil and acting with tact are the key factors in making others feel at ease in business or social environments, and in delivering the kind of treatment customers rave about. Etiquette is your relationship edge.

With a modern and realistic attitude towards etiquette and its role in the modern era, Rosalinda Randall discusses real life approaches and solutions to everyday situations, all while maintaining the significance of time-honored traditions.

Rosalinda delivers her advice and expertise through workshops, public speaking engagements and books that are interactive, spirited, and sprinkled with humor. 

She maintains that a subtle gesture or nuance can help develop or extinguish a relationship.  She offers options, not immovable rules.

Life is about relationships and building a positive reputation. Let Rosalinda bring you and your organization down the road to success and civility.


650.871.6200 |