Category Archives: Communication

8 Drama Free Responses to 8 Common Workplace Situations

Posted by: Rosalinda | April 13, 2017 at 5:58 am

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common workplace situations, social skills, soft skills, business communication

Awkward business-related situations cannot be avoided. How you respond will either bring on the drama, or deflect it.

Here are 8 common workplace situations with 8 drama-free responses:

You realize that you were wrong. Apologize. (For some people, apologizing is a painful process. Remember that a genuine apology does not require a lot of...

Who Gets the Airplane Armrest

Posted by: Rosalinda | April 13, 2017 at 5:45 am

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airplane armrest rules, armrest arguements

Who gets the airplane armrest?

Is it the person in the middle seat?

There have been in-the-air battles over who gets the airplane armrest. On a recent flight I boarded last, knowing I had a reserved window seat. The woman in the middle seat had claimed and was firmly holding her position—both elbows...

I Overheard My Coworkers Talking About Me

Posted by: Rosalinda | April 11, 2017 at 5:27 am

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When you've got something confidential to say, find a private setting. If you've got something unfavorable to say about a coworker or boss, keep it to yourself.

What do you do when you overhear a conversation that involves you?

Picture it, you're walking down the hall and as you approach the conference room you overhear...

12 Ways to Respond to Personal Questions

Posted by: Rosalinda | April 4, 2017 at 6:24 am

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how to respond to personal questions, communication skills,

Responding to personal questions requires communication and social skills.

Tell me about...I politely replied, "I'd rather not talk about that."

Okay, I agree, that was not assertive. But should a person have to be? In this case, yes. They pressed and pressed, "Come on, you can tell us..." Exasperated, I broke down and spilled the...

4 Reasons to Stop Using The “f” Word At Work

Posted by: Rosalinda | March 28, 2017 at 6:00 am

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stop cursing at work, business communication

4 Reasons to Stop Using the "f" word at work, at home, in public...

The "f" word has lost its impact.

Saying the "f" word used to raise eyebrows, especially if it was overheard in public. People would make conclusions about the type of person you were; shady, common, or at the very least, lacking...

5 Etiquette Rules for Attending a Seminar

Posted by: Rosalinda | March 21, 2017 at 5:04 am

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etiquette rules for attending a seminar, meetings

5 Etiquette Rules for Attending a Seminar

Don't stand out for the wrong reasons.

Anyone that has attended a workshop or seminar is aware that potential business connections can be waiting for you. Or, even an unexpected love connection. We've all had the displeasure of sitting next to a jerk. Their rude...

The Modern Woman and Etiquette in Public Places

Posted by: Rosalinda | March 19, 2017 at 8:33 am

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The Modern Woman and Etiquette in Public Places

Social skills and etiquette apply when you're in public places. Modern or passé?

It used to be that there were things you did or said in private, you wouldn't dream of doing...

Kellyanne Conway on the Boss’ Couch

Posted by: Rosalinda | February 28, 2017 at 9:37 am

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Kellyanne Conway on the Boss' Couch

Kellyanne Conway; Etiquette breach? Unprofessional? Or, getting the job done?

Kellyanne Conway is no stranger to controversy and criticism, and handles it quite well. The most recent is her sitting position on the boss' couch. While this is certainly not a big deal in the scope of our country's situation,...

Wearing Sunglasses Inside

Posted by: Rosalinda | January 30, 2017 at 6:20 am

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wearing sunglasses indoors etiquette, sunglasses inside,

Fashion statement, leave me alone, I've got a migraine...

What impression does it give? Maybe you don't care. But why not read about it anyway? Wearing sunglasses indoors can give the perception that you are pretentious, deceptive, a rock star wanna-be, or someone who does not want to be bothered. Or, in the minds of the...